TERMS & CONDITIONS

 

Nuevo Cosmetic

 

Nuevo Group P/L Trading As Nuevo Cosmetic Clinic is a well established and innovative cosmetic clinic specialising in the field of Cosmetic Surgery as well as non-surgical corrections. Through careful research and clinical governance, the Nuevo Cosmetic Clinic has produced an extensive range of cosmetic and skin care products.  Nuevo’s range of specially formulated skin care products are revolutionary in that they provide the best results available today in the rejuvenation of skin defects as well as corrective restoration. Nuevo’s range of products has been used and is continuing to be used by patients who require after care treatment due to reconstructive cosmetic surgery. Patients who are looking to improve their skin also use Nuevo’s skin care products to enhance their aesthetic wellbeing. Endorsements recommending the use of Nuevo’s products have come from Cosmetic Plastic Surgeons and Cosmetic Dermatologists from around the world.

 

 

Research & Development

 

Since the first days of Nuevo Group P/L Trading As Nuevo Cosmetic our continual research & development ensures that we meet the specific requirements & conditions of our clients.

 

All products are manufactured at the highest quality, environmentally friendly, biodegradable & non toxic.

 

The Nuevo Group P/L Trading As Nuevo Cosmetic Clinic has been established in Australia for over 20 years and has attained a high standard of professional credibility with their extensive client listing. Dr Tan Thanh Le together with his wife (both qualified aestheticians since 1983) created the range of innovative Nuevo products to attend to their patients needs. They both share the passion and have a desire to improve the wellbeing of their clientele, and they pride themselves on delivering quality products and services to their clients.

 

In 1984, Dr Le successfully developed a technique for skin rejuvenation and formulated the range of innovative skin products available today. With this in mind, he established the Nuevo Cosmetic Clinic in Cabramatta, NSW Australia. Their commitment towards excellence in producing these uniquely specialised products has exceeded all the expectations and goals of the Directors. Nuevo are now looking to expand their market potential by exporting their product.

 

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Payment

 

  • There are several easy options for you to pay for your purchases.

  • Simply select your preferred payment option while you are in the checkout section just before completing your purchase.

  • All prices include GST for Australian purchases and a full invoice will be supplied with your purchase.

  • International customers are responsible for all import duties, taxes and fees. Your completed transaction expresses full agreement to our store policies.

  • We accept payment via:

    • Credit Card: You can choose to enter your card details securely on this site in our secure checkout area. We currently accepts credit card payments using Visa & Mastercard.

    • Paypal: You will be automatically directed through the PayPal checkout when you select this payment option.

    • Bank Deposit (Australia only): Cash deposit, cash transfer, or internet bank transfer. Account details will be given at checkout. Please note that goods will be shipped after funds have been cleared by our bank, which usually occurs after 3 working days from payment.Note: Please use your order number as reference to identify your payment.

 

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Shipping

 

  • Within Australia

    • Orders are processed and shipped within 24 hours of received payments.

    • Our current shipping provider Australia Post on orders under 15kg. Items over 15kgs we will use another courier.

    • Please allow 4-7 days delivery.

    • Registered post is available upon request. Please enter this in the comments prior to payment.

    • Pickup from our store is available.

    • By Default, delivery confirmations are not selected unless specified in the comments prior to finalising payments.

 

  • International Shipping

    • Please Note: Payment & Shipping restrictions apply to some overseas online orders. Please contact us directly to fulfill your order

    • International buyers please check postage calculator at checkout for postage costs to your country.

    • We will deliver anywhere in the world and all orders are processed and shipped within 24 hours of payment being received.

    • All International orders are shipped through Australia Post other forms of delivery can be arranged.

    • By Default, delivery confirmations are not selected unless specified in the comments prior to finalising payments.

    • Please allow 14-21 days delivery.

 

Risk of Loss

  • Nuevo Group P/L trading as Nuevo Cosmetic is not directly liable for any loss, theft or damage to any goods during transit.

  • All items purchased from Nuevo Group P/L trading as Nuevo Cosmetic are made pursuant to the shipment & insurance contracts.

  • All efforts are made to locate any orders.

 

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Cancellations

 

You may cancel your order prior to shipping from our warehouse. Any payments made will be refunded in full. You will need to contact us within 1 hour of the order being placed to cancel your order. Once an order has been dispatched from our warehouse the order may not be cancelled.

 

 

Returns

 

If your order has been dispatched from our warehouse, you may subsequently return it (in unopened, original packaging) for a refund. Any cost to return the product for refund will be borne by you.

 

 

Repair, Replace, Refund

 

Nuevo Group P/L trading as Nuevo Cosmetic is bound by the Competition and Consumer Act 2010. The Act provides for certain circumstances under which you may be entitled to a replacement or refund

 

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Terms of Use

 

 

 

Accuracy of Content

 

 

 

 

Intellectual Property

 

 

  • Any other trademark remains the property of its respective owner(s). Users may not modify, copy, distribute, transmit, display, redistribute, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any material which may be displayed on www.nuevogroup.org, www.nuevocosmetic.com & www.nuevoskinhealth.ecwid.com from time to time without first obtaining permission to do so from Nuevo Group P/L Trading as Nuevo Cosmetic in writing. www.nuevogroup.org, www.nuevocosmetic.com & www.nuevoskinhealth.ecwid.com and its contents are copyright material and the copyright is owned by Nuevo Group P/L Trading as Nuevo Cosmetic unless stated otherwise.

 

  • Without limiting the foregoing, copying the above listed materials to any other server or location for publication, reproduction or distribution is expressly prohibited.

 

 

Limitation of Liability

 

 

 

 

  • You must take your own precautions (including but not limited to installing adequate protective measures to guard against software viruses and ensuring that you retain up-to-date copies of all data) to protect yourself against loss or damage.

 

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Privacy Statement

 

  • When you visit this web site, our server makes a record of your visit. The following information is recorded for statistical purposes and is used by Nuevo Group P/L Trading as Nuevo Cosmetic to improve the site:

    • Your server address

    • Your top level domain name (e.g. .com, .gov, .au etc)

    • The date and time of your visit to the site

    • The pages you accessed

    • The previous site that you visited

 

  • No attempt will be made to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our internet web server logs.

 

  • Nuevo Group P/L Trading As Nuevo Cosmetic knows that you care how information about you is used and shared and we are careful to ensure that any such information that comes into our possession is properly looked after.

 

  • The following protocols set out the steps that we take to ensure that any information provided to us is kept secure and confidential and is used only for the purposes for which it is provided. All details associated with any transaction between you and Nuevo Group P/L Trading as Nuevo Cosmetic will remain completely confident.

 

 

Security

 

  • We offer a secure server for your online shopping. You data is securely encrypted during transfer to prevent your private and credit card details from being accessed by anyone while in transit.

 

 

Personal Information

 

  • The only personal information that we will collect is the personal information that you provide to us when you register with us, make a purchase or when you communicate with us through our website.

 

  • We use the information you provide about yourself when placing an order only to complete that order.

 

  • We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider.

 

  • We use return email addresses to answer the email we receive and such addresses are not used for any other purpose and are not shared with outside parties.

 

 

Here are the types of information we gather

 

  • Information You Give Us

    • We receive and store any information you enter on www.nuevogroup.org, www.nuevocosmetic.com & www.nuevoskinhealth.ecwid.com or give us in any other way.

    • We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

 

  • Automatic Information

    • We receive and store certain types of information whenever you interact with our website.

    • For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

 

  • E-mail Communications

    • To help us make e-mails more productive to improve service and your shopping experience.

 

 

Purposes for which Personal Information may be used

 

  • Any personal information that you provide to us will be used only for the following purposes:

    • To provide product, information or services to you as requested by you.

    • To let you know about product, information and services from Nuevo Group P/L Trading as Nuevo Cosmetic in which you may be interested.

    • To improve the content of the website.

    • To customise the content and /or layout of the website for each individual user.

    • To notify users about updates to the website.

    • If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

 

Reviews, Comments, Emails, And Other Content

  • Visitors may post reviews, comments, and other content: and submit suggestions, ideas, pictures, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam.

 

  • You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

 

  • Nuevo Group P/L Trading As Nuevo Cosmetic reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

 

  • If you do post content or submit material, and unless we indicate otherwise, you grant Nuevo Group P/L Trading as Nuevo Cosmetic and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

 

  • You grant Nuevo Group P/L Trading as Nuevo Cosmetic and its associates and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Nuevo Group P/L Trading as Nuevo Cosmetic or its associates for all claims resulting from content you supply.

 

  • Nuevo Group P/L Trading As Nuevo Cosmetic has the right but not the obligation to monitor and edit or remove any activity or content. Nuevo Group P/L Trading as Nuevo Cosmetic takes no responsibility and assumes no liability for any content posted by you or any third party.

 

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